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Social media glossary

Impressions

The total number of times your content was shown on screen, including repeat views by the same person.

Impressions count how many times your content was shown on screen. If one person sees your post three times, that is three impressions. That is the key difference from reach, which counts unique people.

Impressions show how widely your content was distributed and how often it resurfaced in feeds, Stories and search. A high impressions-to-reach ratio means people saw it repeatedly. Platforms define a view slightly differently, so compare like with like.

Impressions are a building block for other metrics. CPM is cost per 1,000 impressions, and click-through rate and some engagement rates are calculated against them. Setupe's analytics show impressions across channels side by side.

Questions about Impressions

What is the difference between impressions and reach?

Reach is the number of unique people who saw your content. Impressions are the total number of times it was displayed, including repeat views. Impressions are always equal to or higher than reach for the same post.

Do impressions mean views?

Not exactly. An impression means the content appeared on someone's screen, not that they watched or read it. Video views usually require a minimum amount of play time, which differs by platform, so they are typically lower than impressions.

Why are my impressions high but engagement low?

Your content is being shown, but people aren't stopping to interact. Common causes include a weak hook, visuals that blend in, content that doesn't match the audience or a missing call to action. Test new openings and formats.

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