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Social media glossary

Analytics

The data that shows how your accounts and posts are doing: reach, engagement, follower growth, clicks and more. Setupe collects these across channels in one dashboard.

Social media analytics turn raw activity into numbers you can act on. Common metrics include reach, impressions, engagement rate, follower growth, clicks, saves, shares and video watch time.

Each platform has its own built-in insights, but checking them one by one is slow and makes comparisons hard. A cross-channel view, like Setupe's analytics dashboard, puts every account side by side so you can spot which channels and formats earn the best results.

The real value comes from regular review. Look at trends over weeks rather than single posts, tie metrics back to goals and KPIs, and use what you learn to adjust your content plan, posting times and formats.

Questions about Analytics

What are the most important social media metrics?

It depends on your goal. For awareness, focus on reach and impressions. For community, track engagement rate and comments. For sales, watch click-through rate and conversions. Pick a few metrics that match your goals rather than tracking everything equally.

How often should you check social media analytics?

A quick weekly check helps you catch what is working, and a deeper monthly review shows real trends. Looking every day can lead to overreacting to normal ups and downs, especially on smaller accounts with fewer data points.

What is the difference between reach and impressions?

Reach counts how many unique people saw your content. Impressions count how many times it was shown in total, including repeat views by the same person. Impressions are usually equal to or higher than reach.

Keep exploring

More social media terms.

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A written description attached to an image so screen readers can describe it to people with visual impairments. It can also help search and discovery.

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API

Application Programming Interface. A way for software to talk to other software, for example to schedule posts or pull analytics automatically without opening an app.

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