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Social media glossary

Approval Workflow

A review step where a client, manager or teammate must approve a post before it can be published. Common in agencies and larger brands.

An approval workflow adds a checkpoint between drafting a post and publishing it. A writer or designer creates the content, then a manager, client or legal reviewer checks it and either approves it or sends it back with feedback.

Agencies use approvals so clients sign off before anything goes live under their brand. In-house teams use them to catch typos, off-brand messaging or compliance issues. Workflows can have one step or several, such as editor review followed by client approval.

Setupe's team approval workflows keep drafts, comments and sign-offs attached to each post, so nobody has to chase approvals through email threads. Once approved, the post moves straight to its scheduled slot on the calendar.

Questions about Approval Workflow

Why do agencies use approval workflows?

They protect both the agency and the client. Approvals ensure clients see and agree to every post before it goes live, reduce costly mistakes, and create a clear record of who approved what and when, which helps if questions come up later.

How many approval steps should a social media workflow have?

As few as you can manage safely. One step works for most small teams. Regulated industries or large brands may need two or three, such as editor, legal and client. Each extra step adds time, so keep only the reviews that add real value.

How do you speed up social media approvals?

Batch content so reviewers approve a week or month at once, give clear deadlines, keep feedback in one place, and share a visual calendar preview. Agreeing on brand guidelines upfront also reduces back-and-forth on each post.

Keep exploring

More social media terms.

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API

Application Programming Interface. A way for software to talk to other software, for example to schedule posts or pull analytics automatically without opening an app.

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Audience

The group of people who follow, see or engage with your content. Knowing who they are shapes what you post, when and where.

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