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Frequently asked questions

Clear answers before you start.

Find practical details about plans, connected social profiles, publishing, AI tools, analytics, billing, and team workspaces.

PublishingPlanning, queues and supported channels
AI toolsUsage and plan availability
WorkspaceTeams, access and billing
Yes. You can upgrade, downgrade or cancel your plan from your account at any time. If you have questions about billing, contact us at hello@setupe.com and we will be happy to help.
Click Get started to create your account, connect your first social channel, and schedule your first post. It only takes a few minutes. You can compare plans on the Pricing page and upgrade whenever you need more channels or features.
No. Setupe runs in your web browser, so there is nothing to download or install. Sign in from any computer, tablet or phone and pick up where you left off.
Yes. Setupe connects to social networks through their official login and permission screens, so we never see or store your social media passwords. You can disconnect a channel at any time from your workspace.
Alongside scheduling and AI content, Setupe includes a Link in Bio page builder, a URL shortener, image watermarking, a media library for your files, and saved captions you can reuse. Tool availability depends on your plan.
Yes. Setupe gives you reports on your published content so you can see what is working and plan better posts. The depth of analytics available can vary by social network, as each platform shares different data.
Yes. Agencies can connect many brands, organise channels into groups for each client, and manage all of them from a single dashboard. Higher plans include more channels and team members for growing client lists.
Yes. Invite team members to your workspace and share access to channels, so everyone can create and schedule content from the same calendar. The number of team seats depends on your plan.
Yes. Bulk scheduling lets you upload and schedule many posts at once, which is ideal for planning a full week or month of content in one sitting. You can also turn RSS feeds into scheduled posts automatically.
Setupe can suggest posting times based on when your audience is most active, so your content goes out when it is most likely to be seen. You can accept a suggestion or choose your own time.
Yes. The built-in AI tools can draft captions, rewrite and repurpose existing posts, generate images, suggest hashtags and help you build a content plan. You always review and edit before anything is published.
Yes. Select multiple channels in the composer to publish the same post everywhere at once, and adjust the caption or media for each network when you need to. You can also group channels together so you can select a whole client or brand in one click.

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