Here’s what’s Included in the Email Support Management Service.

Inbox Management Service

Our service offers secure and personalized email management to address customer needs effectively, prioritizing data security and individualized responses.

  • We manage customer emails through our secure inbox portal or via VPN to access your system directly.

  • Data security is ensured throughout the communication process.

  • Each email is personalized with the customer’s name and crafted to address their unique situation with empathy.

Additional features included in this package are shown below

Knowledge Base Portal

Our knowledge base is designed for easy customer access, with enhanced search functionality and ongoing updates to ensure relevant, helpful information.

  • User-friendly knowledge base for quick information access.

  • Improved search functionality to help customers find answers faster and reduce frustration.

  • Regular updates based on customer feedback to keep content relevant and useful.

Included in the Email Management Services

Ticketing System

Our ticketing system integrates smoothly into your website, providing customers with a straightforward way to access support and track their inquiries.

  • Seamless integration of our ticketing system into your website for a unified support experience.

  • Option to use your existing ticketing system if preferred.

  • Dedicated portal where customers can submit inquiries, receive timely assistance, and track request status easily.

Included in the Email Management Services

Customer Tickets

Our efficient ticketing system improves the customer experience by simplifying support requests and reducing resolution times.

  • Fast and user-friendly ticket submission process for quick support access.

  • Minimal distractions, enabling customers to submit tickets in just a few clicks.

  • Customizable ticket form for essential information collection, reducing delays in issue resolution.

Included in the Email Management Services

Customer Support Reports

Our service offers secure and personalized email management to address customer needs effectively, prioritizing data security and individualized responses.

  • We manage customer emails through our secure inbox portal or via VPN to access your system directly.

  • Data security is ensured throughout the communication process.

  • Each email is personalized with the customer’s name and crafted to address their unique situation with empathy.

Included in the Email Management Services

Pricing for Email Management Service

Whats Included in the plan:

  • Email Inbox Management

  • Knowledgebase Portal

  • Ticketing System

  • Customer Tickets

Searching Books

Other Additional Services.

Forms Management

We send qualitative surveys tailored to your specific needs and provide detailed reports that offer deep insights and actionable data, helping you make informed decisions and understand your audience better.

Read more

Social Media Management

We create customized banners tailored to your brand for all your social media platforms, and provide performance reports.

 

Read more

Website Analytics

From real-time visitor analytics to heatmaps and session replays, gain a deeper understanding of how users navigate your site and achieve your goals with ease.

Read more

Our 4 Step Onboarding Process.

Our onboarding is designed to be seamless and tailored to your unique business needs. It begins with a brief intake form, allowing us to gather essential information about your business. Next, we’ll schedule a discovery call to dive deeper into our services, exploring how they align with your goals.

Once we have a clear understanding, we’ll create a project integration board to keep you informed of each stage, ensuring complete transparency. After everything is set up to your satisfaction, we’ll initiate a monthly subscription to provide continuous, customized support.

1. Complete the Intake form

Please complete the intake form to help us understand your business better.

2. Discovery Call

In this discovery call, we’ll dive deeper into our services and explore how they can best support your business goals.

3. Project Initiation

We’ll create a project integration board to keep you fully informed of each step and ensure complete transparency throughout the process.

4. Payment

Once you’re satisfied with everything, we can set up a monthly subscription to provide ongoing support tailored to your needs.

Accounting resources

Why Us?

Customer-Centric Insight Tools

Integrated tools designed to support your customers and capture valuable insights, helping you enhance and refine your services continually.

Decades of Service Excellence

With over 20 years of experience in Service Delivery and Operations, we bring expertise and a proven track record in optimizing processes and ensuring exceptional service quality.

Stay Connected

You’ll have access to a dedicated communication channel, ensuring you’re always in the loop and can reach us whenever needed.

Continious Improvement

Providing tailored support to help you optimize and grow your business, with strategies and insights designed to drive continuous improvement and success.

Seamless Integration Process

Our thorough onboarding process ensures a smooth start, with every detail covered to get you up and running quickly and effectively.

Let us help you take the first step

Get In Touch.

Contact

info@setupe.com

Why Setupe?

  • Outstanding support, easy onboarding

  • We provide you the tools

  • Over decade of Experience

  • Streamline your processes

  • Bespoke offering at low prices

Select shift and click on multiple choices